Legal

Privacy Policy

Last updated: January 1, 2026

Overview

Repair Nexus Pro ("we," "us," or "our") operates RepairNexusPro.com as a repair request and coordination platform. This Privacy Policy describes how we collect, use, and handle information submitted through our website.

By using this website or submitting a repair request, you acknowledge and agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide when you submit a repair request or contact us through the website form. This may include:

  • First and last name
  • Email address
  • ZIP code or service area location
  • Selected repair category
  • Description of the repair issue or property concern
  • Any additional information voluntarily included in your request or message

We may also collect non-personal technical information automatically when you visit our website, including browser type, device type, pages visited, and approximate geographic location based on IP address.

How Request Details May Be Used

Information submitted through repair requests or contact forms may be used to:

  • Review and process your submitted repair request
  • Route your request through the appropriate coordination workflow
  • Provide next-step coordination guidance based on your request details
  • Communicate with you regarding your submitted request
  • Connect your request with relevant repair professionals in your area
  • Improve and optimize the platform's coordination processes

We do not sell your personal information to third parties for marketing purposes.

Sharing with Repair Professionals

As a coordination platform, Repair Nexus Pro may share relevant request details — including your name, contact information, ZIP code, and issue description — with independent repair professionals who may be positioned to assist with your request. These professionals are independent third parties and are not employees or agents of Repair Nexus Pro.

By submitting a repair request through this platform, you consent to the potential sharing of your request details for coordination purposes.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors interact with our platform. This may include session cookies, analytics tools (such as Google Analytics), and similar technologies.

You may configure your browser settings to decline cookies. Note that disabling cookies may affect certain functionality of the website.

Data Retention

We retain submitted request information for a reasonable period consistent with the operational purposes described in this policy. Request details may be retained to fulfill coordination activities, respond to inquiries, and maintain internal records. You may request deletion of your submitted information by contacting us through the website form.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of certain data uses

To exercise any of these rights, please contact us through the website contact form. We will respond to requests in accordance with applicable law.

Children's Privacy

Repair Nexus Pro is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us through the website form.

Third-Party Links

Our website may contain references or links to third-party resources. We are not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the website after any modifications constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us through the website contact form at repairnexuspro.com/contact. We do not accept inquiries via phone or postal mail at this time.